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2025 Agenda

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Residential Building Safety Summit

Resident engagement: Building trust, not just compliance

Wed 26-Nov-202510:15 - 11:00
Speakers
Pete Apps
Author of Show Me the Bodies: How We Let Grenfell Happen and contributing editor, Inside Housing
Matt Bright
Head of building safety
LiveWest Homes
Dominic Ridley-Moy
Founder
Behaviour Change Network
Stacey Thwaites
Building safety project lead – customer and stakeholder engagement
Gentoo Group
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As mandated by the Building Safety Act 2022, genuine resident engagement is pivotal for building safety—especially in high-rise housing. This panel will explore how to move from token consultation to meaningful two-way dialogue. It will cover:
  • Communication methods to increase transparency and responsiveness
  • How to encourage engagement with diverse and vulnerable customers, emphasising inclusivity
  • Overcoming challenges with access to customers homes, including leaseholders
 

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