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2025 Agenda

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Tenant Voice and Housing Quality Stage

Equipping housing staff to support residents with complex mental health needs

Wed 26-Nov-202511:15 - 12:00Panel
Speakers
Anna Highfield
Best practice editor
Inside Housing
Mavis Adombire
Tenancy sustainment coordinator and DSL
Eastlight Community Homes
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Housing staff often encounter residents facing complex mental health challenges. Equipping these staff members with the right tools, training and support is crucial for effective engagement and support. This panel will explore strategies for preparing staff to handle such situations, the importance of trauma-informed approaches and the role of partnerships in enhancing support systems.

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