ao link

2023 Agenda

Back to listing
Quality homes and communities (Mears)

Listening to tenants and responding faster when remediating damp and mould

Wed 22-Nov-202310:45 - 11:30Quality homes and communities (Mears)
Speakers
Neal Wylde
Resident and panel member
The Better Social Housing Review
Charlotte Todd
Property director
Eastlight Community Homes
Stewart Little
CEO
irt surveys
Roseann Ayton
Resident board member
Hexagon Housing Association
Add to Calendar

As a zero-tolerance approach to damp, mould and condensation becomes expected in the industry, asset management leaders must listen to tenants to better understand the human impact. 

In this session, you will:

 

•    Uncover technical and tenant-centric ways to respond to damp, mould and condensation, while recognising changes to the Decent Homes Standard
•    Learn how landlords can respond to damp and mould in a prompt, effective and empathetic way
•    The discussion will also consider why tenants might refuse access to their homes and how to engage them


Download presentations

Download presentationCharlotte Todd - Eastlight Community Homes.pdf
Asset managementQuality homes and communitiesTenant engagement

Still need convincing?

Don't take our word for it, our visitors speak for themselves...

*HOMES UK and Unlock Net Zero Live is free to housing associations, local authorities, public sector, housebuilders, master developers, funders, architects, planners and BTR landlords, student accommodation, retirement living and extra-care providers. Fees will apply to other commercial organisations.

© HOMES UK - OCEAN MEDIA GROUP LIMITED, Suite 6.04, Exchange Tower, 6th Floor 1 Harbour Exchange Square, LONDON E14 9GE | TEL: 020 7772 8407

By continuing to browse this site you are agreeing to the use of cookies. Browsing is anonymised until you sign up. Click for more info.
Cookie Settings