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2024 Agenda

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Stage Sponsored by
Mears
Quality homes and communities

Ensuring the right people, skills and competence to manage increasingly complex works at scale

Wed 27-Nov-202411:30 - 12:15Quality homes and communities
Speakers
Carly Glover
Head of operations
Mears Group
Andy Tookey
Managing partner
Baily Garner
Sue Hanlon
Director of property services - asset and repairs
London Borough of Croydon
Mica Joseph
Head of estate management
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•    Improving competence at managerial and senior levels to make difficult decisions and trade-offs under pressure: 

o    Responding to increasingly complex works and customer needs
o    How can we better support executives to cope under increased scrutiny? 
•    Innovative ways to improve recruitment, retention and diversity within property management : 
o    How to make the sector more attractive to the next generation workforce
o    Promoting more inclusive working environments
o    Partnering with local educational institutions 
o    Opportunities to help tenants into a property management career
•    How to remain competitive against other sectors
o    Are pay structures resulting in perverse incentives?

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