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2023 Agenda

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Unlock Net Zero Live – main stage

Engaging tenants and residents from the outset for retrofit success

Thu 23-Nov-202311:05 - 11:50Unlock Net Zero Live – main stage
Speakers
Adam Masters
Assistant Director Environment & Sustainabili
Stonewater
Pippa Palmer
Founder, Polln and research strategist
LSBU
Joshua Arthur
Housing energy & sustainability Lead
Gravesham Borough Council
Stephen Mackenzie
Climate change champion
Social Housing Tenants' Climate Jury
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One of the main retrofit barriers continues to be tenant and resident buy-in. The biggest concerns for tenants and residents include disruption, costs, and inconsistent messaging. This session will look at the challenges faced by housing providers during Wave 1 of the Social Housing Decarbonisation Fund and examples of delivering impactful engagement in short funding and delivery timeframes. 

 

We’ll also touch on how to build trust through tailored approaches and explore the technologies that are supporting communication between housing providers and tenants.

Net ZeroTenant and Resident engagement

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*HOMES UK and Unlock Net Zero Live is free to housing associations, local authorities, public sector, housebuilders, master developers, funders, architects, planners and BTR landlords, student accommodation, retirement living and extra-care providers. Fees will apply to other commercial organisations.

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