In partnership with
In partnership with
2023 Agenda
Driving towards next-gen service delivery: Embracing new innovations to improve service delivery for customers and staff alike
It’s clear that the housing sector is currently under a great deal of pressure. Continued budget restrictions, increasing regulations, high tenant expectations and growing labour concerns are just some of the issues that are impacting upon the delivery of service.
Transforming and modernising service delivery has quickly become a priority for housing providers, as they look to increase capacity, reduce cost, ensure compliance and improve customer satisfaction.
In this session we will assess the key innovations that are significantly improving 1st time first fix rates, enhancing service efficiency and driving value for the organisation, its staff and importantly its customer. Filled with real life examples we’ll also review how housing providers across the UK have already started on their transformation journey, and how you can to!
Totalmobile is a field service management provider dedicated to making work and the lives of mobile workers better. With over 1,000 customers and 500,000 workers using our technology every day, we work with the largest Housing Associations in the UK to empower quality services to over 1,000,000 homes.
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Don't take our word for it, our visitors speak for themselves...
“A fascinating couple of days, the debates and discussions covered a huge variety of topics with expert and knowledgeable speakers. Really enjoyed it.”
“A great return on time investment. Put next year's event dates in your diary, right now”
“Excellent event with a specific focus on working towards net zero. Well worth the trip with several new connections made and less than a week later we are already in discussions for future collaborations.”
“HOMES UK is a very good event and a must-do for all in the industry.”
“HOMES UK was a highly effective event with a great mix of attendees from almost every housing association in the country.”
“I always enjoy going to HOMES UK and catching up on the latest suppliers and thinking. It's definitely one of the highlights of the asset management year!”
“I found the talks really interesting and considering it is free for local authorities, I think it is a great learning/development opportunity to keep up to date with conversations happening in the housing sector.”
“It helped us, so I know it can help someone else”.
“It is the one place where everyone comes together. What a great way to market and showcase your products”
“People were very friendly and willing to chat. Lots of leads were generated.”
“The connections that can be made are great and deliver a world of opportunities. The topics covered in the programme are excellent.”
“This was a dynamic event with a great mix of talks, encouraging bold conversations about net zero. The stalls were great for getting a breadth of understanding about the different suppliers there are.”
“Unlock Net Zero Live was a dynamic conference with great speakers and engaging discussion. Will see you next year!”
“We had a great time. We met some amazing people and felt very welcomed by everyone.”
*HOMES UK and Unlock Net Zero Live is free to housing associations, local authorities, public sector, housebuilders, master developers, funders, architects, planners and BTR landlords, student accommodation, retirement living and extra-care providers. Fees will apply to other commercial organisations.
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