We know the world of work is changing. Careers are no longer linear but ‘squiggly’ – or as we say at RHP ‘your career’s a climbing frame and not a ladder’.
There is the rise of the gig economy and contract working with self-employment increasing. The fact that in Google employed more contractors than employees in 2018 says it all. People also want different styles of contracts, with initiatives such as a four-day week being talked about more and more. On top of that people entering the workplace now will live to over 100 and so will make very different life and career choices to us and our parents.
We also know that our customers are wanting more services and support outside of the mainstream hours, expecting our businesses to operate on a 24/7 basis.
And yet most recruitment and most jobs, especially in housing, are still designed to be full-time, Monday to Friday 9-5, expecting our employees to follow a linear career.
It doesn’t match up and puts even more pressure on recruiting the best people into housing. So what’s going to change it? What is going to push our managers to think of how job design can be different? How can we bring innovation and creativity to this? And how can our jobs better meet the demands we face from the outside world? There isn’t an easy answer. Technology will help but ultimately it requires us to take off the blinkers and rip up the rule book.