We’ll be sharing our experience of how automating and exploiting trusted performance information, in both planning and day-to-day performance measurement, has transformed Rhondda Housing. From Boardroom to Operations, insight and collaboration has driven better performance in our most challenging communities, tenancies and asset investment approach. We’ve increased surpluses 137% helping RHA to tackle the key challenges organisations face:

• Welfare reform and Universal Credit, Local Housing Allowance Cap
• Targeting of limited resources aligned to proven asset, tenant and community needs
• Tackling areas of poor performance and driving meaningful neighbourhood action planning
• Optimising service delivery – increasing efficiency whilst maintaining quality
• Improving data quality and delivering a single view of performance that enables collaboration
• Making information accessible: anytime, anywhere