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Making a Generic Housing Service work

Wed 22-Nov-2017 11:45 - 12:45
Speakers
Adrian   Shaw Adrian Shaw Head of Service Charges Clarion Housing
Jennie   Horton Jennie Horton Hanover Housing

  • The reality of Generic management
  • Risks/Challenges
  • Costs
  • Retaining skills and knowledge
  • System issues

 

How do HAs ensure that they are retaining necessary Leasehold management skills when organisations are increasingly moving towards generic models of management? This session will look at how we ensure that specialist knowledge is not lost to the sector and leasehold management does not suffer.

 

Speakers:

Adrian Shaw, Head of Service Charges, Clarion Housing

Jennie Horton, Home Ownership Business Manager, Hanover Housing

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