From strategic objectives to operational KPIs, it takes a lot to deliver the best repairs service. What’s the key to getting it right and how do we drive up the levels of service we provide to our customers at a price we can afford? Bringing a range of different perspectives, our panel will share their ideas and insight in the crucial debate.
ExCeL London
One Western Gateway
Royal Victoria Dock
London
E16 1XL
Wednesday 27 November
09:00 – 17:30
Thursday 28 November
09:00 – 16:00