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Breakout session 3 - Flexible solutions to a changing housing market – How do we help customers achieve their home ownership dream

Wed 28-Nov-2018 12:00 - 12:45
Speakers
Gary   Cross Gary CrossHead of homeowner servicesL&Q
Marcus   Canning Marcus CanningHead of Customer Experience - Home OwnershipStonewater
Sarah   Chatfield Sarah ChatfieldHead of leasehold and service chargesMetropolitan

How can Housing Associations innovate to provide flexible tenure solutions to both existing tenants and new customers to meet their aspirations of home ownership. A lively discussion on flexible solutions, portability and the voluntary right to buy scheme. This is relevant to anyone working in or interested in housing strategy and the challenges of an evolving marketplace.

 

Speakers:
Sarah Chatfield, Head of Leasehold and Service Charges, Metropolitan Thames Valley
Marcus Canning, Head of Home Ownership, Stonewater Homes
Gary Cross, Leasehold Consultant

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