In partnership with
In partnership with
Breakout session 1 - Service Charge communication & presentation – is there a ‘best practice’?
Becca FuryLeasehold Services ManagerHastoe Group
Jamie FlintoffLeasehold Manager Notting Hill GenesisTwo housing associations will present their different approaches and processes for managing service charges. Areas covered will be: service charge account presentation, reserve fund calculation and handling, consultation and leasehold satisfaction, and feedback surrounding service charges.
This session is aimed at:
Income officers
Service charge accountants
Asset management
Becca Fury, Leasehold Services Manager, Hastoe
Jamie Flintoff, Leasehold Manager, Notting Hill Genesis
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